Warranty policy
🔎 Regarding our warranty policy, we want to assure you that customer satisfaction and product quality are our top priorities. We stand behind the craftsmanship and performance of our ski goggles and offer a warranty that reflects our commitment to providing a reliable and long-lasting product.
🎁 Our warranty typically covers manufacturing defects and faults in materials for a specified period of time, starting from the date of purchase. The exact duration of the warranty may vary, so we recommend referring to the specific details outlined in the product documentation or on our official website.
📝 To take advantage of the warranty, it is important to keep your proof of purchase, such as a receipt or order confirmation, as it may be required when making a claim. If you encounter any issues covered by the warranty during the specified period, we encourage you to reach out to our customer support team promptly.
🔄 Depending on the nature of the issue, we may offer various solutions, including but not limited to: repairing the defective part, providing a replacement, or offering a refund. Our goal is to address any valid warranty claims in a timely and satisfactory manner, ensuring your skiing experience remains uninterrupted.
❗️ It is important to note that our warranty typically does not cover damages caused by improper use, accidents, normal wear and tear, modifications, unauthorized repairs, or neglect of maintenance. To ensure the longevity of your ski goggles, we recommend following the care instructions provided with the product.
📞 For more specific information on our warranty policy, including the duration and specific terms and conditions, we encourage you to visit our official website or contact our customer support team directly:contact@yoziss.com. We are here to assist you and provide the necessary support to ensure your satisfaction with our products.